Problem with a supplier or a private person ?

Everybody (citizen, business, lawyer, ...) may asks a conciliation or an arbitration. A free access is the basis of any neutral institution.

If you have a breach of contract and / or mistake of a seller (or supplier)? If his solution or answer is not acceptable. In this case you can, before any trial, request a conciliation at the Institute of Arbitration.

• even if arbitration is not foresee, you can use the conciliation services.
• if you are cited at the Court while arbitration was planned and you want to keep the advantages of arbitration, it is imperative to include, before any defence, a request to invoke the exception of incompetence.

Demand by internet

Any request of conciliation or arbitration may be introduced internet. You have free access to the secure site. You will not waste time, all committees use the same standard rules and the site manages the dossiers. The secretariat of the Institute of Arbitration directs your dossier automatically to the right committee.

Cost

The applicant pays conciliation, while the arbitration fee is for the losing party.