Problems with a customer, supplier or partner ?

Every citizen, business, lawyer, ... may asks a conciliation or an arbitration. A free access is the basis of any neutral institution.

If you have unpaid bills and / or a breach of contract by the buyer (customer)? Despite reminders the situation seems blocked. You can before any judicial costs, ask a conciliation at the Institute of Arbitration.

• even if arbitration is not in your general terms you can use the conciliation services.
• if you are cited at the Court while arbitration was planned and you want to keep the advantages of arbitration, it is imperative to include, before any defence, a request to invoke the exception of incompetence.
• if your client must pay less than € 250, he knows this amount is not enough to go to a lawyer. But by a mini-arbitration you get an award for only € 60, if your claim is not contested.

Demand by internet

Any request of conciliation or arbitration may be introduced internet. You have free access to the secure site. You will not waste time, all committees use the same standard rules and the site manages the dossiers. The secretariat of the Institute of Arbitration directs your dossier automatically to the right committee.

Cost

The applicant pays conciliation, while the arbitration fee is for the losing party.